Job profile

Could you be an enthusiastic and dedicated receptionist?

Join the professional services team at the University of Plymouth's Faculty of Health, responsible for supporting students throughout the student journey.

About the role:

As our receptionist you will:

• be responsible for greeting visitors and providing assistance in person, over the phone, and via email.
• efficiently manage incoming and outgoing correspondence, including sorting emails and promptly responding to inquiries.
• handle scheduling appointments and meetings.
• assist with data entry and record keeping when needed will contribute to the seamless functioning of our office.
• support the administrative team by tackling ad-hoc tasks and projects with enthusiasm and effciency.

We are looking for candidates with:

• previous experience in a recptionist or administrative assistant role, although this is not mandatory.
• excellent communication skills paired with a friendly and professional demeanor are essential to the success in this position.
• strong organisational abilities, coupled with the capacity to multitask and prioritise effectively are key.
• proficiency in the Microsoft Office suite, including Word, Excel, and Outlook are required.
• flexibility to adapt to changing priorities and thrive in a fast-paced environment will be key attributes for this role.
• you should be comfortable working both independently with minimal supervision and collaboratively as a part of a team.

Due to the nature of the role, unfortunately we are unable to accommodate working from home.

This is a full time, fixed term contract, working 37 hours per week until 31/07/2027 as absence cover.

For an informal discussion to find out more about the role then please contact Danielle Northey: by email at danielle.northey@plymouth.ac.uk

For more information on Faculty of Health please visit our dedicated webpage at https://www.plymouth.ac.uk/schools

We’re currently unable to sponsor this role under the Skilled Worker visa route. However, we welcome applicants who already have the right to work in the UK, including those on visa routes we can accept (e.g. Graduate visas).

What we’re looking for:

You will:

• have experience operating effectively as a member of an administrative team within a customer service environment.
• have a flexible and resilient attitude in an ever changing and challenging environment will be vital.
• have organisation skills
• have execllent IT skills (including spreadsheets and databases)
• have the ability to be pragmatic and proactively solution-focused to seek resolutions to problems
• have the ability to work within tight deadlines
• have good communication skills, minute taking, teamwork and data reporting are also essential

For more information about the job and the person specification, please refer to the job description.

About us:

The Faculty of Health holds four Silver Athena Swan awards, which recognise our commitment to supporting gender equality within higher education.

Application Process:

Please apply online, demonstrating how you meet the essential criteria outlined in the knowledge, qualifications, training, skills and experience elements of the job description in your supporting statement.

Following the closing date of the vacancy, you will be notified on the outcome of your application in due course.

Our Offer:

A successful external candidate for this position would be employed by the University of Plymouth Services Limited, a wholly owned subsidiary of the University of Plymouth. Employees of the University of Plymouth Services Limited work alongside the University of Plymouth colleagues in delivery of Plymouth’s strategic vision, and will adopt the University of Plymouth’s HR policies and procedures in full unless otherwise stated.

We have a wide range of staff benefits available to employees, depending on eligibility:

• Generous annual leave: 25 Days Annual Leave (pro rata if part-time) plus Bank Holidays* & Closure Days*
• Generous pension scheme
• Cycle to Work & Electric Car Scheme
• Employee Assistance Programme
• Development opportunities
• Enhanced family leave
• Flexible working
• Retailer discounts
• On-site nursery

*Pro rata if part-time/fixed term contract

A summary of our comprehensive benefits can be viewed here.

Additional Information:

The University of Plymouth is building an inclusive and equitable university where everyone feels represented, supported, and empowered to thrive. Our commitment to equity, diversity and inclusion is guided by the Inclusive Institutions Framework, a strategic and externally validated approach that embeds these principles across the entire institution. To find out more please visit our Equality, Diversity and Inclusion webpages

Closing Date: Sunday 25^th October 2026 at 12 o’clock midnight