We are seeking to appoint a highly motivated, well-organized individual to the post of Senior Information Adviser. You will be based at the Charles Seale-Hayne Library (at our City Centre Campus) and will report to a Service Operations Managers OR Information Specialist and work collaboratively to deliver a customer focused, cost effective and efficient library and digital support service.
You will be:
We are looking for a positive and pro-active individual with excellent customer service skills who is comfortable liaising with teammates, academics, professional service staff and external customers alike, with a flexible approach to working in a busy team.
Please provide examples of how you meet the skills below in the ‘Supporting Statement’ section of the application form
Required skills include:
Please demonstrate how you meet the essential criteria outlined in the knowledge, qualifications, training and experience elements of the job description in your supporting statement.
For an informal discussion to find out more about the role then please contact Abigail Allen: by email at abigail.allen@plymouth.ac.uk
Interviews are likely to take place week commencing Monday 1 April 2024 and you will be notified if you have been shortlisted or not.
This is a part-time, permanent position working 18.5 hours per week Monday to Friday afternoons plus weekends on a rota basis.
Flexible working options including job share will be considered.
We offer a competitive salary package and a generous pension and holiday scheme. We also offer a range of other benefits, including ongoing development opportunities. A summary of our comprehensive benefits can be viewed here.
A successful external candidate for this position would be employed by the University of Plymouth Services Limited, a wholly owned subsidiary of the University of Plymouth. Employees of the University of Plymouth Services Limited work alongside the University of Plymouth colleagues in delivery of Plymouth’s strategic vision, and will adopt the University of Plymouth’s HR policies and procedures in full unless otherwise stated.
The University of Plymouth is a diverse, welcoming community where everyone makes a difference and is encouraged to bring their whole selves to work. To find out more about our inclusive community, initiatives such as Athena Swan and the Race Equality Charter and our range of benefits / support mechanisms such as flexible working, staff networks and enhanced maternity, paternity & adoption leave please visit our Equality, Diversity and Inclusion webpages
We particularly welcome applicants from under-represented groups such as BAME/BIPOC and LGBT+
Job Description